Understanding how to order hire equipment online saves event organisers time. Check live stock, confirm dates, and book commercial gear without phone calls.
Event professionals coordinate multiple suppliers under strict deadlines. Securing commercial-grade equipment requires immediate confirmation. This guide explains how to order hire items directly through the Expo Hire website. You complete every step online, from checking live stock to confirming delivery dates, without making a single phone call.
Browse the online catalogue to find exactly what you need. Each product page displays live pricing and current stock levels. Add items like chair hire or catering equipment hire to your basket. Enter your desired delivery and collection dates. The system confirms stock for your specific timeframe. You only place products in your basket when we have them in stock for your chosen dates.
The standard rental duration spans three days. This timeframe excludes the transit days. A Friday delivery and Monday collection counts as one single period. The system calculates extended charges automatically when your dates exceed three days. All orders carry a minimum value of £50 excluding VAT. You never pay a security deposit, unlike other suppliers. Orders over £500 qualify for a 25% advance deposit option to secure your booking early.
Proceed to checkout once your basket holds all necessary items. Learning how to order hire equipment through our secure system takes only minutes. You check out as a guest or create a trade account. Account holders save details, track orders, and access past invoices. Payment methods include secure online debit or credit card transactions. Trade account holders get 30-day payment terms from the invoice date, subject to credit approval.
We deliver equipment from 11 regional depots. The system calculates delivery from £40 ex-VAT based on road distance from the nearest depot. Enter your full postcode at checkout to view exact transport charges. On delivery day, you receive live vehicle tracking and an SMS ETA. Drivers place all items at ground level. You must prepare all hired equipment for collection on the agreed date. Pack items exactly as they arrived and leave them ready for our team.
Every order includes a Free Minor Damage Waiver. No other UK supplier includes this benefit as standard. This waiver covers accidental damage during your event, protecting you from unexpected replacement costs for broken glassware or scuffed tables. It does not cover loss, theft, or malicious damage.
Returning dirty items saves you time. Our "Send It Back Dirty" service applies to all crockery, glassware, and cutlery. You return these items unwashed, and we handle the cleaning.
Mastering how to order hire products online gives you complete control over your event planning. You bypass sales calls and secure your inventory instantly. The BBC, ITV, HSBC, and Cambridge University trust our commercial-grade gear, including our exclusive EventPro® range, for their professional gatherings.
Review your requirements and check live availability on the website. Understanding the booking process means you secure your dates immediately. Prices update in real time on every product page. Add your items to the basket and confirm your booking online today.