Every order includes free minor damage waiver scheme hire. Protect your budget against accidental breakages without paying extra fees or security deposits.
Event professionals handle thousands of individual items during a busy service. Breakages happen. Dropped plates and chipped glasses represent a standard reality of commercial catering. Expo Hire includes free minor damage waiver scheme hire on every single order. No other UK event supplier does this. You protect your budget against unexpected replacement bills for small accidents. Booking equipment for a large corporate function or a festival requires strict financial control. We remove the risk of post-event penalty charges for minor mishaps.
This protection covers accidental breakages across the entire catalogue. A dropped wine glass or a scratched plate falls under normal event wear and tear. We absorb the cost of these small incidents. You return the broken items with your collection, and our warehouse team updates the stock records. This applies to everything from furniture hire to catering equipment hire. You never pay a security deposit, and minor accidents do not generate surprise invoices after your event concludes. Professional organisers rely on this transparency when managing tight budgets for clients like the BBC, ITV, and Cambridge University.
This policy protects against genuine accidents. It does not cover missing stock or gross negligence. You remain responsible for the equipment while it sits at your venue. Lost items incur full replacement charges. Returning an entire crate of shattered glassware falls outside the scope of standard minor damage waiver scheme hire. Leaving items out in heavy rain or misusing commercial appliances also voids this protection. You must take reasonable care of all goods until our drivers collect them. For example, dragging table hire stock across rough concrete causes severe damage that exceeds minor wear.
Our "Send It Back Dirty" service applies to all crockery, cutlery, and glassware. You pack the used items straight into their crates. We handle the washing at our Birmingham depot. On collection day, our live vehicle tracking system sends an SMS with an accurate arrival time. You track the driver using your order number and postcode. We operate 11 regional depots, calculating delivery from £40 based on road distance. All prices and stock levels display live on our website. Add your required items to the basket and confirm your dates online to secure your booking.