Important Info

This section holds Expo Hire's legal documents, company policies and operational guidance. If you need to review our terms before booking, or need a policy document for procurement, the links below take you directly to each one.

Why hire from Expo Hire

• The only hire company in the UK that delivers and collects on Sundays. Morning and afternoon windows available every day of the year.
• Live GPS tracking on every delivery and collection. SMS ETA sent on delivery morning — track your driver in real time.
• Every order 100% guaranteed before you pay. Stock and logistics confirmed at booking — no substitutions on the day.
• No security deposit on any order. No damage deposit held — ever.
• Free Minor Damage Waiver on every order. Accidental breakages covered at no extra charge.
• 11 regional depots across England and Wales. Nearest depot routes your order automatically.

Legal documents

• Terms and Conditions — the contract between Expo Hire and the hirer. Covers hire periods, payment, cancellation, equipment care and liability.
• Privacy Policy — how Expo Hire collects, uses and protects personal data under UK GDPR.

Company policies

• Environmental & Sustainability Statement
• Anti-Bribery & Corruption Policy
• Modern Slavery & Human Trafficking Policy

Delivery and site access

Delivery runs from £40 ex-VAT based on road distance from your nearest depot. On the delivery day you receive a live vehicle tracking link and an SMS ETA. Drivers have 15 minutes on site for unloading; additional waiting time is charged at £120/hr. If your venue has height restrictions, a loading bay booking requirement or a site induction process, add a note at checkout so the driver is prepared.

Self-collection from the Birmingham head office is available Monday to Friday, 7am to 3pm, at no delivery charge.

Glossary

New to event hire? The event hire glossary explains common terms, equipment names and hire industry terminology.

For current stock and pricing, see our event hire page.