How to Order
All orders need to be placed online using our website, we cannot take verbal orders via the telephone. We’ve found this to be by far the simplest and most straight forward method, allowing you to be in total control of your order at all times. You can chose the items you require, when you wish your hire period to start and end, if you want the items delivered and also whether you wish to take advantage of our ‘send it back dirty’ option. You’ll even be able to amend your order upto 48 hours prior to delivery.
After you’ve chosen everything you’ll then be directed through our secure checkout procedure where we will take both you payment in full and deposit. After you’ve paid you will receive an email confirming your order, you’ll also then be able to login to your account and see your order in full and the requested delivery schedule.
We do not accept orders via email, fax or post as your payment may not be secure and items might become out of stock whilst your correspondence is in transit.
We accept payment by card over the phone. To do this simply checkout as normal and choose the ‘pay by phone’ option. Once you get your order confirmation please give us a call, quoting your order number, we will then take your payment in full.
We also accept payments by bank transfer. We do not accept cheques.
If you are unsure at any point then please give us a call on 0800 910 1100, we’re here to help.